Privacy Policy

 

Black Excellence Technology Group LLC & The Black 411 Corporate Privacy Policy

Revised March 1st, 2021

At The Black 411, we are committed to protecting your privacy. We will never share your personal information with telemarketers or spammers. To learn more, review our full Privacy Policy below. In addition, you may also want to read our Web site Terms of Use.

1. Overview and Statement of Privacy Objectives

Thank you for visiting our website and reviewing our Corporate Privacy Policy. Your privacy is important to us, and we would like to share with you how we collect, protect and use information you provide to us. This policy relates to all areas of our web sites at www.black411.net (“Web Site”) and to our The Black 411 telephone directory assistance service (“The Black 411”).

2. Our The Black 411 Service

There are certain aspects of the telecommunications system in the U.S. which may allow for your phone number to be seen when you dial a number even if your Caller ID Blocking is ON. These have NOTHING to do with us or our policies, but are simply practices and policies of your local and national phone companies combined with government regulations. The following describes these aspects in more detail.

When you call our Service our systems are able to see your phone number even if your number is unlisted or you have Caller ID Blocking ON. This is because of the way government regulations and telephone company policies work; it has nothing to do with how we operate our service.

The bottom line is that when you call The Black 411, we provide you with an unlimited Directory Information Service rather than charge you the fee that your phone or cellular company would otherwise bill you for the same directory assistance calls.

When you place a request with our The Black 411 service, we may present an offer or advertisement to you which is based upon your Targeted Information request. So for instance, if you request the number for a pizza delivery service, we may present you an offer from the same or a competitive pizza delivery service. You will then have the choice to accept the offer or to decline it and simply receive the information you requested.  That advertisement may come at, or around the same time you use the service or it may come later.  .

If you choose to connect through to the advertiser whose offer is presented to you. We assume no responsibility for advertisers’ offers and do not endorse any of their products or services. Offers from the advertisers may be subject to additional terms and conditions. You should carefully review such advertisers’ terms and conditions. You agree by your use of our service that you understand the foregoing and that you agree with the terms and conditions of use which include that the The Black 411 service, Black Excellence Technology Group LLC, which owns and operates such service, and its affiliates, officers and employees, will not be held liable in any way for any loss, damages or costs of any kind related to your use or your interaction or economic relationship with advertisers.

3. What Type of Information We Collect on Our Web Site

(A) Non-Personal Information.

(i) Cookies. Like most websites, we may place cookies on your computer to collect information about how you use our Web Site and to enhance your experience on the Website. A cookie is a small file containing a string of characters that uniquely identifies your browser. Most websites use cookies since this allows them to recognize you when you return to the site and thus present you with a more personal experience. We use cookies to improve the quality of our services and for tracking user trends. For example, cookies may help us collect information about the browser types, pages visited, ads viewed, date and time of your visit, and other click-stream data. The information that we collect about you through cookies is not personally identifiable. Like most websites, we also use third party providers to help us collect and analyze information on our Web Site and to measure the effectiveness of ads displayed on our Web Site. Such service providers may place cookies on your computer on our behalf when you access our Web Site. Again, this is standard industry practice and most websites do the same thing. None of the data that is collected is personally
identifiable information about you. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to be alerted when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.

(ii) We may use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

(B) Personally Identifiable Information You Provide to Us. We will collect a certain amount of personally identifiable information about you if you register with us and provide us with such personal information as your name, address, e-mail address, telephone number.   But in all cases, you will be in complete control of what information you provide to us, and how you allow us to use this information by virtue of your agreement to it use as governed by the terms and conditions related to your sharing such information with us. We may share your information with affiliated parties.

4. Information Sharing and Disclosure

We may share your personal information with non-affiliated parties only in the following circumstances:

When you do a search for a product or service through our Black 411 Targeted Directory service we may let companies know that you searched/queried for a product or service they offer
When government regulations and/or policies and practices of phone and cellular companies require or make it necessary for us to do so; When we have a good faith belief that such disclosure is reasonably necessary (i) to comply with court orders, legal processes, or government enforcement actions, (ii) to establish or exercise our legal rights or defend against legal claims; (iii) to detect, investigate, prevent, or take action with respect to illegal activities, suspected fraud, securities or technical issues, situations involving potential threats to the physical safety of any person, violations of our Terms of Use; or (iv) as required by law;If you register with us on our Web Site, to send you e-mails and/or short text messages with information about our services and to offer products or services that may be of interest to you, including valuable offers from our business
partners and advertisers;
For purposes of processing your personal information on our behalf; or
When you do not ask us otherwise.

All personal and non-personal information we collect about you may be shared with our affiliates and subsidiaries. This is what most other companies do as well. Like many other companies, we may also share with non-affiliated third parties any non-personal information about our users, such as the number of users who searched for a particular listing, or how many users clicked on a particular advertisement. Such information does not personally identify you.

We will NOT give your number to tele-marketers, but we may call you to simply ask about your satisfaction with our service or to offer you products or services that we think may be of interest to you. We will try to keep these calls to a minimum. Please scroll down to find instructions on how to opt out if you do not wish for us to call you at all.

If you choose to register with us on our Web Site, we may send short text messages to you to communicate with you, to send you information you have requested or to offer products or services that we think may be of interest to you, such as special savings and messages from local and national advertisers and our business partners. We will try to keep the number of correspondences we send to you at a minimum. Remember, however, that the way we are able to provide directory assistance services to you for free is by having our advertisers support our service with their messages. If you do not wish to receive e-mails or short text messages from us, you may opt out as described below. Please note, however, that certain features of our services may not be available to you if you choose to opt out.

5. Network and Information Security

We are committed to protecting and keeping secure information you provide to us by following industry standard practices for data security.

6. Children

Protecting children’s privacy is very important to us. The Web Site is not directed to children under thirteen (13) years of age and we do not intentionally collect or maintain any personal information from children on our Web Site.

7. Third Party Collection and Disclosure Practices

This Corporate Privacy Policy does not describe information collection and disclosure practices of our advertisers or other third parties with whom we may share information, nor does it describe such practices on other sites, including those linked to or from the Web Site, which may have a different privacy policy.

8. Your Ability to Make Changes to Your Personally Identifiable Information

You can access, review and make changes to the personally identifiable information you provide when registering with us on our Web Site at any time.

9. Changes to the Corporate Privacy Policy

We may change or update this Corporate Privacy Policy from time to time and we will post any such updated Corporate Privacy Policy on this Web Site. Please visit our Web Site often for the most current Corporate Privacy Policy in effect.
The information we gather about you will be used in accordance with the Corporate Privacy Policy in effect at the time of use.

10. Business Transfers

In the event we, or any of our affiliates or subsidiaries are involved in a business transaction such as merger,
acquisition, or any form of sale of all or a portion of assets, we may transfer your personal information to a buyer and your personal information may become subject to a different privacy policy.

11. Your Florida Privacy Rights

Under Florida law, as a Florida resident, you have the right to request from us the names and addresses of third parties to whom we disclosed personal information about you in the preceding calendar year and whom we know or reasonably should know to have used such information for direct marketing purposes. To request the above information, please contact us at 1 404-939-4411 Customer service, or write to us at: Black Excellence Technology Group LLC., Attn: Customer Service, 11710 Berry Dr. Cooper City Fl, 33026. Please note that we are only required to respond to your request once during the course of any calendar year.

12. Avoiding Unsolicited Communications and Solicitations

While we will not be making telemarketing calls to you with the exception of potentially calling you as described above to simply ask about your satisfaction with our service or to offer you products or services that we think may be of interest to you, if you wish to avoid such a call or other telemarketing calls from third parties, you may want to learn more about the DO NOT CALL Registry which is a service operated by the U.S. Government to prevent unauthorized marketers from calling you without your permission. If you wish to add your telephone number to the DO NOT CALL List you may do so by visiting http://www.donotcall.gov. You may also opt out from possibly receiving a satisfaction call or a call to offer you
products or services that we think may be of interest to you by contacting us at http://www.black411.net and filling out the contact us form and including (i) your full name and (ii) your phone number you use to call our service. If you do not wish for us to share personal information you provide with our advertisers as we describe in this privacy policy.

If you registered with us on our Web Site but do not wish for us to send you e-mails, short text messages to
communicate with you or to offer products or services that we think may be of interest to you, you may opt out by contacting us at 888-785-8644 and including (i) your full name and (ii) your phone number you use to call our service if you do not want text messages to be sent to you, and (iii) your e-mail address if you do not want emails to be sent to that e-mail address. However, please note that certain features of the services for which you registered may not be available to you after you opt out.

13. Contact Information

We are very sensitive to your privacy concerns. If you have any questions or comments regarding our Corporate Privacy Policy, please contact us at 404-939-4411 or by U.S. mail to Black Excellence Technology Group LLC  Attn: Customer Service, 11710 Berry Dr. Cooper City Fl, 33026.